Cloud Security

Is the cloud really secure? It is at Harbour IT!

We've invested the time and resources into ensuring the physical and virtual security of our cloud service. Our devoted, specialist resources solve and prevent security issues. We offer a transparent solution that ticks all the boxes to lay your mind at rest.

Physical Security

Unlike many providers, our data centre is located in Sydney. The centre has comprehensive physical access security, with 24x7x365 onsite security, biometric hand geometry readers on all doors and equipment cages plus around-the-clock CCTV monitoring delivering detailed surveillance and audit logs.

Network Security

Each client is securely segmented into their own VRF (Virtual Routing and Forwarding). This technology prevents each client from seeing or accessing each other's network. VRF technology also eliminates the problem of clients having the same IP range as another client.

All clients will have their own dedicated public IP range which enhances public security for services such as VPN connection.

Utilising CISCO firewalling technologies, each client will have their own set of firewall rules which are not shared or impacted by other client configurations. This means firewall configuration and changes are completely independent of other customers. Each customer will be provisioned with one or more VLANs to cater for any internal requirements, these VLANs map back to the individual clients VRF. Private WAN networks and physical hardware can be patched into your VLAN at this level.

Virtual Server Security

VMware is recognised within the industry as the leader in virtual technology platforms. As such, Harbour IT makes use of VMware's vSphere version 4.0. This offering was specifically built for the cloud.

Each customer's virtual servers will be attached to the network via one or more customer-segmented port groups. Each port group ties the servers into the customer allocated VLANS created as part of the cloud network security per customer.

Data Security

Each customer's Virtual Servers have their own VMDK (Virtual Machine Disk Format) which is a file that represents the drives created as part of the virtual server. This virtual disk contains the server's operating system, and associated data drives. The virtual server operating system has no visibility of SAN storage or other VMDK's existing in the environment.

All of Harbour IT Cloud SAN storage connectivity is fibre channel based which helps to alleviate security implications associated with other methods of attachment, such as IP storage.

Third Party Security Audits

Scheduled third party security audits performed by an independent security company to industry IT security standards.

Change Management

Our stringent ITIL aligned change management process reduces risk by enforcing standard methods and procedures for efficient and prompt handling of changes, while minimising the impact of change on service availability. All change requests undergo a stringent security impact assessment before being approved and implemented.

Your Harbour IT Account Manager can provide further details to satisfy your specific requirements for compliance with IT risk management legislative provisions and your corporate IT security policy.

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